IT support: just ask
Some things don't fit neatly into “repair” or “internet.” Tell us in plain words what you're trying to do, and we'll tell you whether it's something we can help with, and what it would involve.
The kinds of things people ask us about
- A new device you'd like set up the way you actually use it
- Something that used to work and now doesn't
- Email, accounts or passwords you can't get into
- A printer, Wi-Fi or smart device that won't connect
- A computer that has slowed to a crawl
- Backing up a phone or computer before something goes wrong
- Advice before you buy, so you don't buy the wrong thing
- Something else entirely: ask, and we'll point you the right way
If it's not something we do, we'll say so and point you somewhere better. No charge for asking.
Tell us what you're trying to do
We'll follow up by phone, text or email, whichever you prefer.
More from our team
Other services
Champaign, Illinois
Visit the store
A real storefront with a real team. Appointments are strongly encouraged. Call ahead and we will have someone ready for you.
Closed · opens tomorrow at 10am
Hours
| Sunday | Closed |
|---|---|
| Monday | 10am – 5pm |
| Tuesday | 10am – 5pm |
| Wednesday | 10am – 5pm |
| Thursday today | 10am – 5pm |
| Friday | 10am – 5pm |
| Saturday | 10am – 5pm |
Questions we hear often
Good to know
Where can I get it support in Champaign?
At TechEd and Solutions, 605 North Neil Street, Suite A, Champaign, IL 61820. Call (217) 722-8661 or send a request online.
Do I need an appointment?
Appointments are strongly encouraged. Call ahead and we will have someone ready for you.
Where are you located?
605 North Neil Street, Suite A, Champaign, IL 61820. Hours are Monday–Saturday, 10am–5pm; closed sunday.
How much does a repair cost?
Our full price menu is available to members. Creating an account is free and takes about a minute. You can also call us at (217) 722-8661.
Can I buy a device or accessory from you?
Yes. Browse the shop online, then reserve an item and pick it up at the store.